Mixpbx features timebasedrouting

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By using the time based routing features of the MIXpbx you can change the call flow based on the time and day of the week. The configuration can be done through our webinterface. Click on "Time based routing" in the extensions list.

File:mixpbx webinterface extensions timebasedrouting.png


The concept is the following. You define one ore more day and time periods and then you define an extension where the call is forwarded to. All you need to do is adapt the routing options for the extension where the call is forwarded to. You could for example activate a mailbox on that extensions. You can create an unlimited number of extensions and as such create complex nested call flows.


Example

On the screenshot below you see a standard case where we redirect all calls fro Monday to Friday, from 18:00 to 08:00 and during weekends to an extension named outofoffice.


File:mixpbx webinterface extensions timebasedrouting example1a.png


We adapted the routing of the extension outofoffice to play an voice prompt which defines our office hours, and then we forward the call to a mailbox.

File:mixpbx webinterface extensions timebasedrouting example1b.png

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